Do you have questions about Configuring SPF and DKIM?

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  1. What is SPF and DKIM? SPF (Sender Policy Framework) verifies that the messages your domains send originated from a listed server. In addition, it provides a list of servers approved to send mail from your domains & DKIM (DomainKeys Identified Mail) verifies the sender and the integrity of a message.

  2. Why should I enable SPF and DKIM? Both play a role in preventing email spoofing, spamming and phishing.

  3. How do I enable SPF and DKIM? This is enabled by default if your mails are hosted by Safaricom. To confirm logon to cPanel admin console > Email Deliverability. The status should read ‘Valid’

  4. What if I host my own mail server? Logon to cPanel admin console > Email Deliverability > Manage > Edit settings as required.